Grievances may be registered in the Website of Border Areas Department.

However, persons having grievances may approach the Department at state level. They will provide a clear statement of grievance, giving case and background with Officials/Channels previously approached for redressal. They should also understand that some grievances take time to be redressed. The lists of officers are given bellow: -

State level-

Smti. Bulbul Roy, ACS
Under Secretary, Border Protection and Development Department, Assam

Smti. D.B. Malakar, ACS
Joint Secretary, Border Protection and Development Department, Assam

If the grievances are not satisfied within 30 days, the citizens may approach:-

Smti. L.S. Changsan, IAS
Principal Secretary, Border Protection and Development Department, Assam
Phone No. 0361-2261597